01Who we are
PixelCamel Studios LLC ("PixelCamel," "we," "us," or "our") is an independent game development studio. We are a United States Limited Liability Company. We develop and publish games for mobile devices, tablets, and tabletop audiences.
This Privacy Policy applies to:
- Our website at pixelcamelstudios.com
- All games we publish under the PixelCamel Studios name
- Any service or communication branded as PixelCamel Studios
02Data we collect
Data you provide directly
When you contact us by email, request support, or sign up for updates, we collect:
- Your name (if you provide one)
- Your email address
- The contents of your message
Data collected automatically by our games
When you play our games, we may collect limited technical information necessary for the game to function and improve:
- Device information — device model, operating system version, screen resolution, language settings
- Game data — your progress, scores, in-game choices, and preferences (stored locally on your device by default)
- Crash reports — anonymous technical logs sent when the game crashes, to help us fix bugs
- Anonymous analytics — aggregated, non-identifying data about how features are used (e.g., "75% of players completed level 3")
Data we do NOT collect
We do not collect your contacts, photos, location, microphone, camera, browsing history, or any other sensitive personal information from your device. Our games request only the minimum permissions needed to function.
03How we use data
We use the data described above for these specific purposes only:
- To deliver, maintain, and improve our games and website
- To respond to your questions, feedback, or support requests
- To diagnose technical issues and fix bugs
- To understand which features are useful so we can build better games
- To comply with legal obligations
We do not sell your personal data. We do not share your personal data with advertisers. We do not use your data to build advertising profiles.
04Third-party services
We use a small number of trusted third-party services to operate our business. These providers may process limited data on our behalf, under strict confidentiality and security obligations:
- Cloudflare — hosting and email routing for our website. View their policy
- Amazon Appstore — distribution platform for our games. View their policy
- Google (for Gmail) — email communication. View their policy
If a specific game integrates additional third-party services (for example, leaderboards or cloud saves), the game's in-store listing will disclose this clearly before you install.
05Children's privacy
We design our games to be enjoyed by audiences of all ages. We comply with the Children's Online Privacy Protection Act (COPPA) in the United States and equivalent regulations in other jurisdictions.
For games rated suitable for children under 13:
- We do not knowingly collect personal information from children
- We do not display behavioral advertising
- We do not include social networking features
- We do not require account creation
If you believe a child has provided us with personal information, please contact us immediately at [email protected] and we will promptly delete it.
06Your rights
Depending on where you live, you may have specific rights regarding your personal data, including:
- The right to access — request a copy of the data we hold about you
- The right to rectification — ask us to correct inaccurate data
- The right to deletion — ask us to delete your data ("the right to be forgotten")
- The right to object — object to specific uses of your data
- The right to portability — receive your data in a structured, machine-readable format
- The right to withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
07Data security
We use industry-standard technical and organizational measures to protect your data, including encryption in transit (HTTPS/TLS), secure cloud infrastructure, and limited employee access on a need-to-know basis.
However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
08Data retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
- Support communications — retained for up to 24 months, then deleted
- Game progress (locally stored) — retained on your device until you uninstall the game
- Crash reports and anonymous analytics — retained for up to 12 months in aggregated form
09International transfers
PixelCamel Studios LLC is based in the United States, and our service providers may store and process data in various countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.
10Changes to this policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- For significant changes, post a notice on our website
- For very significant changes, notify users by email when possible
11Contact us
If you have questions, concerns, or requests regarding your privacy or this policy, please reach out:
Email: [email protected]
Mail: PixelCamel Studios LLC
[Registered LLC address]
United States
— Thank you for reading. The desert is wide, but trust is built one step at a time.